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FAQ's
Our jewelry is crafted with high-quality materials that are built to last. We use 100% surgical-grade stainless steel that's free of nickel and lead, making it tarnish-free, and perfect for daily wear. You can shop with confidence knowing that your jewelry is made with durable materials that are designed to withstand the test of time.
To keep your jewelry looking its best, we recommend following these care instructions:
- Avoid exposure to water, lotion, perfume, and other harsh chemicals.
- Store your jewelry in a dry place, preferably in a jewelry box or pouch (included)
- Clean your jewelry with a soft cloth to remove any dirt or debris (included)
Yes, our RING are made of stainless steel, which is water-resistant and won't rust or tarnish when exposed to water. However, to keep your RING in its best condition, we recommend taking it off before prolonged exposure to water, such as swimming or showering.
Our processing times are typically 4-10 business days. (Our necklaces are handmade and made to order)
Below are our shipping times:
- USA: 5-16 business days
- UK: 7-18 business days
- Australia: 7-18 business days
- Canada: 7-18 business days
- Europe: 7-18 business days
- Rest of world: 14-20 business days
*All of our products are made to order, and we are currently experiencing a high volume of orders, so you may experience a delay in shipping times. Your patience and understanding means the world to us! If you have any questions please feel free to reach out to us at hello@peacehaven.com, thank you!
We start crafting your necklace as soon as we receive your order, so we may not be able to cancel it once production has started. However, we understand that things can change and we will do our best to accommodate your request.
Yes! We are happy to offer international shipping to our customers worldwide. Be sure to check our website for delivery times and fees to your location.