Frequently Asked Questions

Where can I find my order confirmation or tracking information?
What are your processing and shipping times?
Where can I contact customer support?

*We are currently experiencing delays in our processing times due to a high volume of orders. We appreciate your patience and understanding, your orders mean the world to us!*

For inquiries about order updates, order changes, and tracking information, please provide your correct name, email, and order number so we can quickly and easily locate your order to assist you. Thank you! (If you are looking for confirmation emails, please don't forget to check spam.)

Support Email: hello@peacehaven.store

*Note: Please check your "Sent" email folder after emailing to ensure your inquiry was properly sent. This will help us answer any questions you may have as quickly as possible, thank you!*

If you're having trouble reaching our email, please message us on Facebook @ Peace Haven For Jewelry!